Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-bruni-texas.primarycareaid.com (hereinafter referred to as “Home Care Services Bruni Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://home-care-services-bruni-texas.primarycareaid.com.
  2. Any mobile applications or software we offer.
  3. Online services and tools provided by us.
  4. Interactions via email, phone, text messages, or other communication channels initiated by us.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  1. Authorized User Activities: When you use our applications and services with an authorized account.
  2. Website Visits: If you access and interact with our websites, including viewing content or submitting forms.
  3. Communication: For any communications initiated by us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to provide and improve our services. Here’s a detailed breakdown:

  1. Account Information: Details associated with your registration, including name, user ID, email address, and password.
  2. Payment Information: Data related to transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial activities or donations, if applicable.
  4. Purchase Information: Details about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device types, and advertising IDs collected through cookies or other tracking technologies.
  6. Location Data: Geolocation information provided by your device when using our location-based services.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to us.
  8. Social Media Information: Data from social media platforms when you choose to log in or share content through such platforms.
  9. Product Information: Details about products of interest or purchases made on our site.

We acquire this data through direct user input, interactions with our systems, and automated tracking technologies. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for navigating our site and using its core features.
  2. Preference Cookies: Used to remember user preferences and settings.
  3. Analytics Cookies: Enable us to gather insights into website performance and user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when these purposes are no longer applicable, we securely delete or anonymize your data.

Security Measures

To protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  1. We implement robust security protocols and procedures.
  2. Engage secure third-party processors to handle sensitive data on our behalf.
  3. Utilize encryption for data in transit and at rest.
  4. Regularly review and update our security practices to adapt to evolving threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we discover that a child has provided us with such information, we will take appropriate steps to delete it and inform the child’s parents or guardians.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive a copy of your data in a structured format and transfer it to another controller.
  6. Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your rights.
  8. Appeals/Complaints: File appeals or complaints with our privacy team or relevant authorities.

To exercise these rights, please contact our Data Privacy Officer using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will be available upon request.

Contact Information

For any questions, comments, requests for access, or complaints regarding this Privacy Policy or your personal data:

  • Email: [email protected]
  • Address: Home Care Services Bruni Texas, [Address], [City, State, ZIP Code]